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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose R Bonilla

Jose R Bonilla

September 16, 2024

5  out of  5
rating by Jose R Bonilla
"Maritza,una persona muy profecional ,me ayudo a buscar la poliza adecuada a mis veiculos"
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Josue Pinales

September 10, 2024

5  out of  5
rating by Josue Pinales
"Barbara Maltos helped me make changes to my policy and add another vehicle. Made the process very easy and made sure I got the best possible discounts. Thank you very much! All of the staff at Korina Hernandez office have been great."
We responded:
"Josue, thank you so much for your kind words about Barbara! She does an excellent job and loves helping our clients. We appreciate you!! The Korina Hernandez Agency"
Profile photo of Christina Rose

Christina Rose

August 30, 2024

5  out of  5
rating by Christina Rose
"Barbara Maltos assisted me in making additions to my elderly parents’ policy. She was helpful, prompt and friendly. The whole team at this State Farm branch have been supportive in my efforts to get a handle on my parents’ finances."
We responded:
"Christina, thank you for your 5 star review. You're doing amazing in handling your parent's finances. I'm glad Barbara was able to partner with you in and make it a positive experience. The Korina Hernandez Agency"
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Rick Oden

August 29, 2024

5  out of  5
rating by Rick Oden
"Good bunch of folks - attentive to my insurance needs."
We responded:
"Rick, thank you for your review. We appreciate your business and for allowing us to serve you with your insurance needs. The Korina Hernandez Agency "
Profile photo of HENRY RACHUM

HENRY RACHUM

August 28, 2024

5  out of  5
rating by HENRY RACHUM
"Thank you Mayra for your help, you was helpful and make the process smooth. I appreciate your help."
We responded:
"Hen, we appreciate the 5 star review. Mayra is a gem, glad you got partner with her. Looking forward to serving you! The Korina Hernandez Agency"
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David Yackell

August 21, 2024

5  out of  5
rating by David Yackell
"Prompt, easy to work with and Mayra Ward was very responsive to getting us the policy we needed quickly."
We responded:
"David, we appreciate your business and the review. Mayra is prompt and quick and loves what she does! The Korina Hernandez Agency"
Profile photo of Chicho Pacheco

Chicho Pacheco

August 20, 2024

5  out of  5
rating by Chicho Pacheco
"I am impressed with the service I received, quick, efficient and very friendly. They all need a raise"
We responded:
"Chicho, thank you for your review. We do have a special team they are all in agreement with you on raises!! :) The Korina Hernandez Agency"
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Snow Berry4456

August 16, 2024

5  out of  5
rating by Snow Berry4456
"Mayra was so sweet and swift in helping me get a quote and insured fast. Love her sweet and caring attitude. She made the process switching over so easy"
We responded:
"Thank you so much for your review! We appreciate your business and your kind words towards Mayra - she is quite special. Glad she was able to get you a quote and your insurance started fast. The Korina Hernandez Agency "
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v campbell

August 15, 2024

5  out of  5
rating by v campbell
"I appreciated Pamela Martinez getting back with me and handling questions."
We responded:
"We appreciate your review V! Pamela does a great job loves to answer questions. The Korina Hernandez Agency"
Profile photo of Me

Me

August 14, 2024

5  out of  5
rating by Me
"Stephanie Vasquez is a rockstar she got me set up with all my needs in a short amount of time. Highly recommended when it comes to your insurance needs!!!!"
We responded:
"Thank you for your 5 star review. Stephanie is definitely a rock star :) so glad she was able to help you with your insurance needs quickly! The Korina Hernandez Agency"
Profile photo of Ade Gatica

Ade Gatica

August 9, 2024

5  out of  5
rating by Ade Gatica
"Muy buen servicio muy amable y bien explicado. La mejor cotización sin duda. Atendido por la Srita. Mayra."
We responded:
"Ade, we appreciate your review! Mayra is a specialist at explaining coverages. The Korina Hernandez Agency"
Profile photo of Nataly Villarreal

Nataly Villarreal

August 6, 2024

5  out of  5
rating by Nataly Villarreal
"100% recomiendo esta agencia, es un trato muy personalizado! Me atendieron Maritza y Mayra, ambas son muuuuy amables, me explicaron a detalle que es lo que cubre mi seguro y aclararon cualquier duda que yo tuve."
We responded:
"Nataly, we appreciate your 5 star review and for sharing your personal experience with Maritza and Mayra. They are both excellent at explaining coverages and answering tough questions. We appreciate your business. The Korina Hernandez Agency"
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carlos villatoro

August 6, 2024

5  out of  5
rating by carlos villatoro
"Excellent service"
We responded:
"Hi Carlos, thank you for the 5 star review for our excellent service! We appreciate you! The Korina Hernandez Agency"
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Robert Urban

August 2, 2024

5  out of  5
rating by Robert Urban
"Pamela help me out with changing my insurance to save me more money. she was really courteous about it."
We responded:
"Robert, I'm so glad Pamela was able to help you with changes to your insurance policy to save you more money. We appreciate your 5 star review! The Korina Hernandez Agency"
Profile photo of Geiser Nápoles

Geiser Nápoles

July 23, 2024

5  out of  5
rating by Geiser Nápoles
"Mayra Ward muy amable muchas gracias por resolver mis dudas y dar un servicio que cumpla mis expectativas"
We responded:
"Geiser, thank you for giving us a 5 star review. I'm glad to hear that Mayra was able to answer your questions and give you customer service that exceeded your expectations. We appreciate your business. The Korina Hernandez Agency"
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Mark Perez

July 23, 2024

5  out of  5
rating by Mark Perez
"Maritza was very professional and communicated effectively. She was very professional and knowledgeable. I highly recommend Maritza for all your insurance needs."
We responded:
"Mark, thank you for reviewing Maritza's professionalism. She truly has a heart for helping customers with all of their insurance needs. The Korina Hernandez Agency"
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RP Meza

July 22, 2024

5  out of  5
rating by RP Meza
"My dad uses them for insurance and they do great work. Maritza does a fantastic job!"
We responded:
"RP, thank you for rating us with a 5 star review and for mentioning your experience with Maritza. We appreciate your business! The Korina Hernandez Agency"
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Peggy Kinsey

July 22, 2024

5  out of  5
rating by Peggy Kinsey
"Mayra Ward was so helpful and easy to work with. Our homeowner's insurance was with a company that's leaving TX. So, we were about to be uninsured. I got the run around from other insurance companies as I was trying to get a new policy quote. But Mayra at State Farm was wonderful, and I was able to get a new policy in 30 minutes. I plan to switch our vehicles to State Farm also. Mayra, thank you for all your help today!!"
We responded:
"Peggy, thank you for leaving us a 5 star review and for sharing your experience with us. Mayra is wonderful and efficient in assisting customers with new policy transfers. We appreciate your business! The Korina Hernandez Agency"
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Mary Lou Green

July 20, 2024

1  out of  5
rating by Mary Lou Green
"You have never reached out to me since my agent passed and they put me with you. I had to drive to office and speak to Liliana who was very nice and helpful. My resent request was answered by a new person who gave me info I need. I have been unable to look up account online. You're in Plano and I am over here. Guess that is the way things are these days. Thanks anyway. I will manage. God Bless"
We responded:
"Mary Lou, I'm so sorry we didn't meet your expectations. Michaela was able to help you out and assist during this last conversation and all was taken care of. We have two offices; in Plano and Carrollton so we are in your area :) Please let us know if we can assist in any other way, we're here to help. The Korina Hernandez Agency"
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Scott Cloud

July 19, 2024

5  out of  5
rating by Scott Cloud
"Marital was very helpful. She was very efficient and courteous."
We responded:
"Scott, thank you for the 5 star review and for mentioning Maritza's efficiency. We appreciate your business. The Korina Hernandez Agency"
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Eddie McAdam

July 19, 2024

5  out of  5
rating by Eddie McAdam
"Good job Maritza ! Very personable and courteous! Thanks for your Help! Eddie McAdam"
We responded:
"Eddie! Thank you for reviewing our office and for your kind words regarding Martiza. She is very personable and courteous. We appreciate your business! The Korina Hernandez Agency "
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Blake Mendenhall

July 19, 2024

5  out of  5
rating by Blake Mendenhall
"Working with Maritza was an absolute pleasure! She was extremely quick to respond to my emails and was able to resolve every problem that I had. 5 out 5"
We responded:
"Blake, thank you for the 5 star review and your remarks regarding your experience with Maritza. She is quick and specializes in solving problems. We appreciate your business! The Korina Hernandez Agency"
Profile photo of Victor Hernandez

Victor Hernandez

July 16, 2024

5  out of  5
rating by Victor Hernandez
"Came by to get info on account. She gave me more info on other things that I could eventually get with State Farm in the near future. Very talkative lol and seem like great energy. Thanks Brianna Gonzalez 😎👍"
We responded:
"Victor, we appreciate your stopping by the office! Yes, Brianna is full of joy and it's very contagious :) Thank you for your 5 star review and glad that she was able to advise you on your future needs. We appreciate you. The Korina Hernandez Agency"
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Jorge Rodriguez

July 13, 2024

5  out of  5
rating by Jorge Rodriguez
"Excellent customer service, especially from Maritza! I came in for a quote and she was extremely patient and understanding with all my questions and concerns."
Profile photo of Md Zahid Arefin

Md Zahid Arefin

July 6, 2024

4  out of  5
rating by Md Zahid Arefin
"While she offers helpful service and competitive auto insurance rates, her responsiveness via phone can be inconsistent."