Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eyob Kebede

May 16, 2023

5  out of  5 rating by Eyob Kebede
"Worked with Mayra Ward for my auto insurance policy and she was very nice and made everything very simple."

Valcam Valles

May 3, 2023

5  out of  5 rating by Valcam Valles
"Very helpful and knowledgeable Mayra Ward excellent customer service , friendly bilingual- Español e Inglés - Competitive rates and better coverage Gracias por la atención Would definitely recommend to give it a shot before you buy !"

Mercedes Sanchez

April 26, 2023

5  out of  5 rating by Mercedes Sanchez
"(Translated by Google) Good service and very friendly I answer all my questions 100% recommended very satisfied with the service (Original) Buen servicio y muy amable contesto todas mis dudas 100% recomendado muy satisfecha con el servicio"

Vanesa Salazar

April 26, 2023

5  out of  5 rating by Vanesa Salazar
"State Farm has been good to us and Korina's office has always serviced our needs efficiently. Katherine Villeda is awesome! She got me what I needed within minutes. Fantastic job!"


April 26, 2023

5  out of  5 rating by anthony
"Love State Farm. Member for over 20 years. Low cost insurance. Kary added a new vehicle for me to my existing CA insurance account. Took care of everything quickly and at a great price. Thank you."

Mark McDonald

April 12, 2023

5  out of  5 rating by Mark McDonald
"I’ve used this office for a long time with no complaints at all. Tami has been wonderful to speak to and sort concerns out with"

dorreice shuptrine

April 7, 2023

5  out of  5 rating by dorreice shuptrine
"Katherine Villada, was so kind and helpful in answering my questions, and, solving my problem. State Farm is fortunate to have an employee like Katherine. Thank You, Dorreice Shuptrine"

Babak Rezaei

April 5, 2023

1  out of  5 rating by Babak Rezaei
"Horrible customer service, never call you back, every time i call phone calls goes to front desk taking to note and nobody call you back, i’m going to cancel my insurance with them"

Tracy Barnes

March 30, 2023

5  out of  5 rating by Tracy Barnes
"Nina helped me quickly so we could meet an urgent need for home insurance. Thank you, Nina!"

shrikanth ballal

March 29, 2023

5  out of  5 rating by shrikanth ballal
"I recently bought my auto insurance with them they are very helpful and flexible"

Hivis Rivas

March 23, 2023

5  out of  5 rating by Hivis Rivas
"(Translated by Google) My experience with this agency has been very good, both with the staff and with Omar and Korina, very friendly and professional people in their work. The last conversation with Katherine has been very specific and professional, she took the time to answer all my questions and clearly explained my options, thank you very much, I have recommended you to friends and family And I recommend it to anyone looking for a security agency where they treat them with respect, professionalism and kindness, thanks. (Original) Mi experiencia con esta agencia ha sido muy buena tanto con el personal como con Omar y Korina personas muy amables y profecionales en su trabajo la ultima conversacion con Katherine a sido muy especifica y prfecional se tomo el timpo para responder todas mis dudas y me explico claramente mis opciones muchas gracias yo se los he recomendado a amigos y familiares Y se lo recomiendo a quien este en busca de una agencia de segueros donde lo traten con respeto profecinalismo y amabilidad gracias"

Daniel Cintron

March 22, 2023

5  out of  5 rating by Daniel Cintron
"Great service. Mayra and and Korina very honest fast ,alwayss looking for a product that fit with my needs"

Kamal Kumar

March 17, 2023

5  out of  5 rating by Kamal Kumar
"I would appreciate Mayra who works this state farm Korina Hernandez office at central expressway Plano. Myra explained all thigs in details. I called her many times and got my answers. Thanks Mayra."

Audirak De La Rosa

March 14, 2023

5  out of  5 rating by Audirak De La Rosa
"Its been 5 awesome years! overall a great customer service very friendly staff, highly recommended well explained. They will offer you the best insurance plan that covers all your needs. Like family, stop by and see for your self."

Sara Soto

March 7, 2023

5  out of  5 rating by Sara Soto
"(Translated by Google) Miss Katherine Villeda, very kind, helped us with our car insurance, thanks. (Original) La señorita Katherine Villeda muy amable nos ayudó con nuestro serguro de auto gracias"

Rudy JM

March 1, 2023

5  out of  5 rating by Rudy JM
"Katherine will give you the Best Service at any of your Insurance Needs!!! GO KATHERINE"

Maskaras Mexican Grill

March 1, 2023

5  out of  5 rating by Maskaras Mexican Grill
"Katherine will give you the Best Service at any of your Insurance Needs!!! GO KATHERINE"

Petra Gonzalez

March 1, 2023

5  out of  5 rating by Petra Gonzalez
"(Translated by Google) Mayra Thank you very much for your service. And because you know how to treat customers. Very professional. great job (Original) Mayra Muchas gracias por tu servicio. Y porque Sabes cómo tratar a los clientes. Muy profesional. Great job"

Paul Singh

February 25, 2023

5  out of  5 rating by Paul Singh
"Mayra Ward was amazing throughout the quoting process. Even though I was last minute, she was able to turn around a quote and spend time explaining everything in detail. I would highly recommend this agency!"

luz patricia reyes

February 23, 2023

5  out of  5 rating by luz patricia reyes
"(Translated by Google) Very friendly and efficient (Original) Muy Amables y eficientes"

Geraldine Gonzalez

February 21, 2023

5  out of  5 rating by Geraldine Gonzalez
"Nina is an amazing insurance agent. Nina was very professional, had a positive attitude and was very helpful. She helped us with all of our questions and all of our policy needs. Nina is very quick to respond on any concerns or questions we may have. She helped us and my mother in law switch our insurance to state farm and helped us safe almost half of what we were paying. I highly recommend Karina Hernandez Agency for anyone wanting to switch insurance companies."

Moses Antony

February 13, 2023

5  out of  5 rating by Moses Antony
"They are known for their customer service. Always give them a try before you go shopping elsewhere. Chances are high you will become their customer. Ask for Mayra Ward when you call."

Janet Perez

February 8, 2023

5  out of  5 rating by Janet Perez
"10/10 would Recommend. Katherine Villedas is always helpful and answers all my questions!"

grey karina reyes arredondo

February 7, 2023

5  out of  5 rating by grey karina reyes arredondo
"(Translated by Google) Korina Hernandez, a very good agent who is attentive to the client and explains everything (Original) Korina Hernandez muy buena agente atenta al cliente y explica todo"

TexasMade TexasRaised

February 7, 2023

5  out of  5 rating by TexasMade TexasRaised
"Jose izaguirre wants to thank Katherine Villeda for the good service and help she gaved me threw the phone stay blessed"